We are committed to providing excellent experiences that meet the highest sanitation and hygiene standards in the spa industry. To enjoy your experience to the fullest, we ask that all guests be aware of the following standards and requests to help us ensure the health and safety of our staff members and community.
Meeting or exceeding all federal, provincial, local and regulatory guidelines relating to sanitation and hygiene
Prohibiting employees who have a fever or are sick from engaging with guests or working
Training employees on sanitation, disinfection, virus control and hygiene standards
Washing hands for a minimum of 20 seconds at the start and end of a treatment / service
Fully sanitizing all treatment room surfaces between each service, and always providing clean sanitized linens, towels, and disposable items where possible for each service
Refraining from visiting the spa if you have a fever or communicable illness
Refraining from visiting the spa if you are under an isolation or quarantine order / directive
Respecting the spa’s sanitation and hygiene standards and processes posted within the spa
Washing hands for a minimum of 20 seconds at the start and end of a treatment / service
Sharing your special sanitation or hygiene requests prior to arriving at the spa